Recently my doctor requested a CAT scan to fine the reason of a health issue. Blue Cross and Blue Shield of Tennessee denied the CAT scan within 30 minutes of the procedure.
Reason was not supporting the request of a LIVE doctor. The Doctor appealed this decision and the second request was turned down as well. Guess that the insurance company knows better then a real live doctor who is trying to rule out CANCER.Tried calling and was not able to get an answer as to why the CAT san was denied. Really would like to know why they overrule live doctors.
BAD decision!!! Seniors BEWARE!!!
Product or Service Mentioned: Blue Cross And Blue Shield Of Tennessee Medical Claim.
Reason of review: Poor customer service.
Preferred solution: Provide service as doctor requested..